Returns & Refund Policy

If you are not fully satisfied with your purchase or you have received a defective product, you can initiate a return within 30 days from the delivery date.

Return shipping is paid by the customer, and is the customers responsibility. To request a return your purchase, simply fill out our online return form. Once your request is approved, you'll receive return instructions by email. Shipping costs are non-refundable.

You cannot return or exchange products that are:

• a. Damaged, altered, or worn by you (other than trying on).
• b. Not listed on our website or made to your specific request.
• c. Missing original tags or labels.

All items must be returned in their original packaging, unworn, unwashed, and with all tags attached. Once we receive your package, it will take up to 5 business days to process your return. All returned items will be inspected by our Quality Assurance Team, and additional charges may apply based on the condition of the items, however no restocking fee will be charged. We will notify you of any such charges before processing your request.

Returns requested after the 30-day return period will not be accepted.

Refund Policy

Once your return request is processed, the refund, excluding original delivery charges, will be credited to your original payment method. Depending on your card issuer or bank, it may take between 8 to 12 business days for the amount to appear in your account.

For partial order returns, we will refund you for the returned items only.

We currently offer refunds only; we're not able to process exchanges. If you'd like a different size or colour, please return your original item for a refund and place a new order.

Additional Guidelines for Returns

Pack Your Item Securely

Please ensure that you pack your item(s) in either the original packaging or a sturdy alternative. Include a note inside the package with your name and order number, and clearly state that you require a refund.

Include Your Order Number

All returns must include your order number, clearly written on a note placed inside the parcel. This is how we identify which order your return belongs to and match it against your return request — please make sure it's easy to find inside the packaging. Returns received without an order number, or received after the 30-day return period, may be delayed or refused.

Insure Your Return Shipment

We recommend insuring your return shipment for its full purchase value. We cannot be held responsible for items lost or damaged in transit back to us.